Case Manager - Mental Health

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice.  You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

Case Managers are responsible for:

• Conducts assessments of clients’ behavioral health, social, financial, medical and environmental status and needs.
• Works cooperatively with treatment team and various community agencies to obtain resources and services necessary to meet identified needs, and facilitate recovery and effective responses to treatment.
• Communicates with treatment team, supervisor, probation and parole officers, and agency representatives in order to plan and coordinate services, and relay information on clients’ progress.
• Performs case monitoring, and completes case action forms and documentation.
• Serves as a resource to treatment staff in identifying and resolving case problems related to meeting client needs, and obtaining available services.
• Performs case monitoring which includes reporting program attendance and participation to probation or parole officers, caseworkers, and other court appointed officials; conducting home visits, completing scheduled appointment follow-up, developing discharge plans, and ensuring resources are consistent with overall treatment objectives.
• Prepares daily and monthly reports regarding clients’ treatment progress.
• Performs staff-on-duty responsibilities as assigned such as, initiating crises management and conflict resolution interventions; writing disciplinary and incident reports; and notifying appropriate staff of client’s disruptive behaviors, or potential threats of safety to others.
• May be required to perform urine collection from clients for laboratory screening.
• Attends job specific training sessions offered in and outside the organization to enhance job skills and knowledge.
• Duties vary by Center assigned.

Job Requirements:

• Bachelor’s degree in psychology, social work, mental health counseling, or substance abuse counseling; or equivalent education and life experience, with a minimum of 100 hours documented clinical training in counseling theory and practice.
• 2 years’ experience in the substance use field with a case management background. Ability to perform assessment of client needs and responses to treatments, and provide intensive case management services for some complex cases, with minimal supervision and direction; and knowledge of community organizations and resources;
• Current certification or qualification as an alcohol, drug, or substance abuse counselor as required by relevant agency, association, board or commission in State of employment location.

Physical Requirements:

• Ability to communicate with others in order to exchange information and provide case management services.
• Ability to record and proofread information on forms and charts.
• Ability to respond to telephones and pages, and hear speech.
• Ability to use a keyboard and video display terminal to receive, retrieve, and/or audit information and data on a regular basis.
• Ability to operate a motor vehicle safely, and remain alert to traffic signs and conditions.

Benefits at Gateway Foundation:

• Health and Wellness:
• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match 
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF) 

Flexibility and Time Off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.