Quality Management Coordinator - Humble, TX

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice.  You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

We are honored to offer behavioral healthcare services in Corrections

Perks of working in correctional healthcare:

• Opportunity to make a positive impact on a marginalized population
• Exposure to diverse patient demographics
• Focus on driving change, tracking progress, and improving care
• Development of skills in a unique healthcare setting

Quality Management Coordinator in Corrections are responsible for:

• Assists clinical and management staff in investigation of client incidents, gathers records, reviews documentation related to the violation reports, etc.
• Prepares and disseminates investigations summary and additional findings to senior management.
• Assists senior management in developing and implementing reporting and tracking systems to ensure contractual compliance and delivery of quality care by establishing review criteria and selecting methodologies for data retrieval based on contract performance measures and standards of care.
• Audits client records to ensure accurate and timely completion of documentation by clinical staff, and compliance with contract, standards and policies and procedures. 
• Compiles audit data and documents findings to present to management.
• Serves as program liaison to maintain and foster cooperative working relationships between Gateway and County employees to support and coordinate program quality measures and effectiveness of treatment recommendations. 
• Identifies issues, provides input into resolution and communicates audit findings.
• Creates, maintains and distributes regular and ad hoc reports
• Performs other duties as assigned.

Job Requirements:

• Bachelor degree in health care, health information management, social services or other related field preferred. Minimum high school is required.
• Three (3) years of relevant experience in healthcare or social services, with some experience in substance abuse counseling; or a combination of equivalent education and life experience
• Basic knowledge of health administration regulations and standards. Some knowledge of Therapractic preferred
• Basic Knowledge of Microsoft Office, Word, Excel
• Working knowledge of state and federal standards governing treatment/policies, experience in working with substance abusing, incarcerated populations
• Basic communication skills to exchange information and interact with treatment team, clients and external agencies
• Strong analytical skills; ability to summarize qualitative data
• Strong documentation skills, attention to details
• Ability to organize, evaluate, plan work day and priorities
• Business Acumen
• Strong work ethic, high degree of diplomacy, and tactful

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match 
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF) 

Flexibility and Time Off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.