Lead Direct Care Monitor - 2nd Shift

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice.  You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values. 

We are honored to offer behavioral healthcare services in Corrections

Perks of working in correctional healthcare:

• Opportunity to make a positive impact on a marginalized population
• Exposure to diverse patient demographics
• Focus on driving change, tracking progress, and improving care
• Development of skills in a unique healthcare setting

Lead Direct Care Monitor Responsibilities:

• Ensures safety and well-being of clients by continuously supervising therapeutic and recreational activities, intervening as necessary to control or channel inappropriate behaviors, making rounds, touring grounds, taking census counts, and so forth.
• Acts as liaison between Direct Care Monitors and clinical treatment team by serving as the Staff on Duty and coordinating the work during the shift.
• Guides and assists clients in complying with program rules and regulations.
• Supervises client work functions in accordance with program policies; initiates lights out or morning wake-up routines according to established schedules.
• Notifies appropriate personnel of residents failing to comply with Center policies and rules.
• Updates and maintains client records that include recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements. Ensures records are complete, accurate, and up to date.
• Performs drug testing by collecting urine samples from clients for laboratory screening and administering breathalyzer to clients for detection of alcohol use randomly and at the time clients’ return from trips.
• Performs body searches of clients and client property in accordance with policy.
• Monitors clients self-administering medication in accordance with established program protocols and applicable laws.
• Schedules and coordinates transportation of clients to appointments as necessary, in cooperation with treatment team members.
• May drive vehicles in order to transport clients. Monitors client behavior during transport, maintains order in vehicle and ensures safety of passengers. Reports incidents or inappropriate behaviors to appropriate treatment team members.
• Maintains log of mileage and destinations, passenger roster, and pick-ups and delivery times. Fuels and cleans vehicle interior and exterior, as necessary. Notifies supervisor of repairs or preventive maintenance required.
• Serves as member of the treatment team by reporting client observations, incidents or unusual occurrences; contributes to decisions regarding treatment plans, discipline, conflict intervention or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
• Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, and so forth.
• Participates in Performance Improvement activities as appropriate.

Job Requirements:

• High school diploma or equivalency required
• Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practices
• Previous work experience with an adult population in a residential or outpatient setting is preferred
• Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance
• Valid driver’s license in state of residence and good driving record required

Physical Requirements:

• Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients.
• Ability to speak with others in order to exchange information and provide support.
• Ability to proofread and check documents and files for accuracy on a regular basis.
• Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises.

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match 
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF) 

Flexibility and Time Off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here