Lead DC Monitor (2nd Shift)

Post Date:  Feb 24, 2024

Del Valle, TX, US, 78617

Position Type:  Full Time
Requisition Number:  31032
Work Schedule:  1:30PM - 10PM 5 days per week

Are you looking to find personal and professional fulfillment, and align your career with your values? 


At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.


Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission. Read more about the incredible recognition that we received!


If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – Gateway Is The Place For You. 



Under limited supervision, monitors and observes clients to ensure their safety and well-being.  Provides motivational support and guidance to assist clients in meeting therapeutic goals.  Coordinates the work of Direct Care Monitors during work shift.




  • Supervises and monitors therapeutic and recreational activities to ensure safety and well-being of clients; intervenes as necessary to control or channel inappropriate behaviors, makes rounds, tours grounds, takes census counts, etc.  Reports missing residents, unusual behaviors, or physical symptoms to appropriate personnel and records improvement in accordance with program expectations. 
  • Guides and assists clients in complying with program rules and regulations.  Supervises client work functions in accordance with program policies; initiates lights out or morning wake-up routines according to established schedules.  Notifies appropriate personnel of residents failing to comply with Center policies and rules
  • Updates and maintains client records that include recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.  Ensures records are complete, accurate, and up to date.
  • Performs drug testing, collects urine samples from clients for laboratory screening and administers breathalyzer to clients for detection of alcohol use randomly and upon clients’ return from trips.
  • Performs body searches of clients and client property in accordance with policy.
  • Schedules and coordinates transportation of clients to appointments as necessary, in cooperation with treatment team members.
  • May drive vehicles in order to transport clients.  Monitors client behavior during transport, maintains order in vehicle and ensures safety of passengers.  Reports incidents or inappropriate behaviors to appropriate treatment team members.
  • Maintains log of mileage and destinations, passenger roster, and pick-ups and delivery times.  Fuels and cleans vehicle interior and exterior, as necessary.  Notifies supervisor of repairs or preventive maintenance required.
  • Serves as member of the treatment team by reporting client observations, incidents or unusual occurrences; contributes to decisions regarding treatment plans, discipline, conflict intervention or privileges.  Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
  • Performs other duties as assigned.







  • Basic knowledge of the principles of human growth and psychosocial development
  • Basic knowledge of group and individual dynamics, conflict resolution and intervention techniques based on client maturation level
  • Basic understanding of mental health disorders requiring referrals
  • Basic communication skills to exchange information and interact with various internal and external audiences regarding client care
  • Active listening skills and social perceptiveness
  • Ability to read and interpret policies and instructions
  • Ability to understand side effects and impact of medications on client
  • Adaptability / flexibility: ability to shift priorities
  • Valid local driver’s license, good driving record and must be at least 21 years of age




  • Ability to read, write, and understand and follow written instructions
  • Ability to use a keyboard and video display terminal to receive, retrieve, and/or audit information and  data
  • Ability to record, proofread and check documents and files for accuracy
  • Ability to respond to telephones, and to hear and detect alarms and unusual noises
  • Ability to walk and move about the facilities for up to two hours at a time, to monitor and interact with clients




  • Works in a correctional facility where there is exposure to potentially disruptive and violent inmates. The worker is not substantially exposed to adverse environmental conditions, however might experience relatively few discomforts due to dust, dirt, noise and the like

Competitive Compensation and Benefits: 


Gateway Foundation values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a Total Rewards Package that includes:

  • Health Insurance - Including a wellness premium incentive opportunity
  • Dental & Vision Insurance
  • Paid Time Off - Including 18 days of PTO and 9 paid holidays in the first year
  • Short Term Disablity - Accrue up to seven days annually, to be used during an extended personal illness
  • Flexible Spending Accounts 
  • Commuter Accounts
  • 403(b) Retirement Plan with company match 
  • Life and AD&D Insurance
  • Long-Term Disability (LTD)
  • Employee Assistance Program (EAP)
  • Gateway is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Tuition Reimbursement
  • Training & Development Programs


Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.

Nearest Major Market: Austin