Senior Network Administrator - Chicago, IL

Are you looking to find personal and professional fulfillment, and align your career with your values? 

At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.

Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission.

If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – GATEWAY IS THE PLACE FOR YOU! 

The Sr. Network Administrator is responsible for:

• Primary lead for Agency telecommunications infrastructure, plans, implements, and manages telecommunications upgrades.
• Ensures enterprise-wide connectivity, including the configuration of standardized network device monitoring, and the management of Agency-wide telecommunications, including Microsoft 365 and Hybrid Exchange.
• Responsible for security of email systems, servers (including virtual), Cisco security systems, VPN connectivity, key technical resource for all Disaster Recovery (DR) events, and non-standard operating systems (Unix, Linux, etc.)
• Works closely with Network Engineer to plan, configure, and document network hardware, SD-WAN, and VPN tunnels.
• Troubleshoots complex application problems (those with a network-component), identifies and resolves all issues and consults with manager to resolve complex and/or unusual problems.
• Responsible for LAN/WAN administration, which includes maintaining secure network access and resource availability at all organizational levels, managing user access for all systems, with particular emphasis on network communications systems, connectivity, and uptime of all sites.
• Evaluates current hardware and software to determine viability; reviews new technology to enhance system, increase productivity or replace outmoded equipment; makes recommendations for lease purchase or discontinuation of same.
• Evaluates and documents system performance, and makes recommendations for lease, purchase and discontinuation.
• Participates in various projects or assignments, as a team leader or member, such as developing LAN/WAN policies and procedures, preparing system documentation for new or revised procedures, compiling reporting statistics, determining user needs; providing analysis, design, and technical writing for Request for Proposals; and reviewing event logs to identify system weaknesses in accordance with department and industry project management standards.
• Member of rotation for after-hours support (AHS).
• Keeps current regarding trends and developments in computer technology, infrastructure, network security, administration, system management, and emerging technology.
• Key participant in ongoing company-wide migration to Unified Communications as a Service (UCaaS).

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred (High School Diploma or equivalency required) 
• 5 years progressively more responsible, related experience.
• Current certification as a Cisco Certified Network Associate (CCNA) is preferred (not required)
• Interpersonal and project management skills necessary to gather and exchange information, communicate policies and procedures, and explain technical problems to a variety of internal and external contacts, including consultants engaged on special network & security-related projects.
• Analytical abilities necessary to monitor and evaluate system operations, recommend new business processes, develop system documentation, and identify system problems.

Competitive Compensation and Benefits: 

Gateway Foundation values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a Total Rewards Package that includes:

• Health Insurance - Including a wellness premium incentive opportunity
• Dental & Vision Insurance
• Paid Time Off - Including 18 days of PTO and 9 paid holidays in the first year
• Flexible Spending Accounts and Health Saving Account
• Commuter Accounts
• 403(b) Retirement Plan with company match 
• Life and AD&D Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD)
• Employee Assistance Program (EAP)
• Gateway is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Tuition Reimbursement
• Training & Development Programs

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.