Professional Relations Manager

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You'll have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth. Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions. At Gateway Foundation, diversity, equity, and inclusion are principles that we embrace in every community we serve. Additionally, enjoy access to wellness programs, including weekly yoga sessions and chair massages. Join Gateway Foundation today and become part of a team dedicated to making a positive difference in the lives of others.

Professional Relations Managers are responsible for:

• Develop and implement marketing and sales strategies to identify prospective referral sources. Develop and maintain relationships, and assess referral potential.
• Executes plans to grow referral business in key accounts to drive referrals to residential and outpatient substance use disorder treatment facilities.
• Expectations are to meet a minimum call standard through individual contacts, group in-services, community outreach, and trade show attendance.
• Prepares strategic plans for top active prospective accounts, while maintaining accurate records on prospective and active accounts and ensuring the timely completion and submission of itineraries and call reports.

Job Requirements:

• Bachelor degree in business administration, sales and marketing or a closely related field preferred
• Three to Five years (2-4) sales experience, including direct sale
• Valid state driver’s license, driving record in good standing
• Comprehensive knowledge of sales strategies, techniques and practices
• Advanced written and oral communication skills
• Strong ability to develop and deliver presentations and ability to interface at customer’s most senior levels
• Interpersonal skills to gather and exchange information and relationships
• Active listening skills
• Critical thinking, persuasion and negotiation skills
• This is a driving position - 80% driving

Physical Requirements:

• Ability to communicate with others in person or by telephone
• Ability to proofread, check and verify data and information, both in printed form and on a computer monitor display
• Ability to use a keyboard and display monitor to enter, retrieve, and/or audit information and data
• Ability to operate a motor vehicle safely, and remain alert to traffic conditions and to identify and comply with traffic signals and signs
• Ability to stoop and bend, reach and grab with arms and hands, and lift and carry up to 20 pounds to transport and set-up displays and distribute literature
• Ability to remain alert to traffic signs and conditions

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial wellbeing:

• 403(b) Retirement Plan with 3% employer match
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF)

Flexibility and time off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.