Post Date:  Jun 12, 2024

Sanderson, FL, US, 32087

Position Type:  Full Time
Requisition Number:  30400
Work Schedule:  Monday - Friday, 8AM - 5PM

Are you looking to find personal and professional fulfillment, and align your career with your values? 


At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.


Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission. Read more about the incredible recognition that we recieved!


If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – GATEWAY IS THE PLACE FOR YOU! 



The Clinical Support Technician is responsible for:

  • Supervises clients’ therapeutic and recreational activities, monitors client break periods and movement, including intervening to control or channel inappropriate behaviors, making rounds, taking census counts, etc. Reports client observations, incidents, unusual occurrences, missing residents or physical symptoms to appropriate personnel and records improvement / progress.
  • Upon successful completion of the required internal training, provides didactic sessions according to designated curricula within the program. May present chemical dependency education and life skills classes to assist clients with basic education on these topics.
  • Guides and assists clients in complying with Center rules and regulations. Initiates evening meeting or morning wake up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules.
  • Maintains and updates client records, including recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.
  • Serves as member of the treatment team providing input to treatment plans, discipline protocols, conflict intervention processes or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
  • Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.
  • Performs other duties as assigned.


  • High School diploma or equivalency
  • Two (2) years of prior experience in the substance abuse or mental health field.
  • General knowledge of the physical, cognitive and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions, including de-escalation techniques, and communicate with clients based on their individual maturation level.
  • Good interpersonal and communication skills necessary to exchange information and interact with treatment team and referral sources, and provide clients with counseling support and motivation.

Compensation (based on experience):

  • Range begins at $20.70
  • Gateway Foundation conducts annual reviews including merit increases.


Physical Requirements:

  • Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients
  • Ability to speak with others in order to exchange information and provide support
  • Ability to proofread and check documents and files for accuracy on a regular basis
  • Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises

Competitive Compensation and Benefits: 


Gateway Foundation values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a Total Rewards Package that includes:

  • Health Insurance - Including a wellness premium incentive opportunity
  • Dental & Vision Insurance
  •  Paid Time Off - Including 18 days of PTO and 9 paid holidays in the first year
  • Catastrophic Absence Time (CAT) - Accrue up to seven days annually, to be used during an extended personal illness
  • Flexible Spending Accounts 
  • Commuter Accounts
  • 403(b) Retirement Plan with company match 
  • Life and AD&D Insurance
  • Long-Term Disability (LTD)
  • Employee Assistance Program (EAP)
  • Gateway is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Tuition Reimbursement
  • Training & Development Programs


Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.

Nearest Major Market: Jacksonville